Working at Centennial Park
Centennial Park is South Australia’s premier cemetery and memorial park, providing cremation, burial and memorial services. We’re a team of compassionate, dedicated people who care about making a difference. If you value empathy, professionalism, and meaningful work, we’d love to hear from you.
We believe a diverse workforce supported by an inclusive culture is central to our success.
Applications are welcome from those who bring diversity of thought to our business, regardless of gender, age, self-identification, disability, religion, or culture of origin.
Current vacancies
If you’re compassionate, a team player, and take pride in your work, we’d love to hear from you.
Working with us means being part of a passionate team, with opportunities to grow, and the satisfaction of helping others during important moments in their lives.
Not sure if this is for you?
We’d be happy to have a chat, call our People and Culture Team on 08 8276 6011 for a confidential conversation.
Team Leader Customer Service
Permanent full-time- Lead and support a team of five dedicated Customer Service Officers
- Permanent Full-time Opportunity
- Trusted and purpose driven community asset
Centennial Park is South Australia’s premier cemetery and memorial park. A beautifully landscaped natural sanctuary featuring multi-use public spaces for people to explore, take a stroll, where people reflect and reconnect with the things that provide them with meaning in their life.
The Customer Service Team are at the forefront of our unique business. As the first point of contact for our customers, these specialised team members provide a customer centric approach and valuable insight to customer enquiries and tailored experiences. Often the starting point for these customer relationships can be in confronting and emotional circumstances.
Due to internal promotion, we are seeking a focused and effective Team Leader, with people management experience to manage, coach and mentor our dedicated team of busy Customer Service Officers.
Responsible for developing and maintaining sound customer relationships, and contributing to strategies that support business growth, you will be accountable to the Manager Customer Service and Sales in the achievement of KPI and sales targets.
Your specific tasks will include:
- Create positive customer experience by ensuring exceptional sales and service is provided resulting in high customer retention.
- Rostering and planning of team including managing planned and unplanned leave ensuring operations are not compromised.
- Communicate regularly with the team on priorities and progress and empower them to take responsibility for their roles and associated outcomes.
- Carry out call monitoring, coaching and training addressing development areas as required.
- Undertake performance reviews for direct reports within designated deadlines and manage any performance as necessary.
- Support the customer service team by undertaking day to day functions if required including phone calls, administrative functions and customer centric tasks.
- Responding to customer enquiries, including unscheduled in-person visitors in order to promote Centennial Park’s pre-eminent service offering.
- Providing a supportive and empathetic customer experience in undertaking appointments with families and the bereaved to release the Ashes of their loved ones and discuss memorialisation options.
- Lead tours of the grounds to promote positive community engagement and highlight Centennial Park’s pre-eminent service offerings.
- Build and maintain strong positive relationships with all internal and external stakeholders including customers, suppliers and community groups.
- Identify and implement any operational/process/system improvements to the customer service team to deliver an outstanding customer experience.
What you’ll need to be successful:
- Strong leadership and communication skills and the ability to foster collaborative working relationships and high performance.
- Organised, self motivated with strong attention to detail and the ability to manage multiple competing priorities and achieve timeframes.
- Ability to handle difficult and sensitive situations professionally to achieve successful outcomes.
- Demonstrated experience in a sales and target driven environment.
- Highly developed customer service and relationship building skills, with the ability to liaise and collaborate with a diverse range of customers and stakeholders.
- Excellent communication skills, both oral and written
- Well developed administrative skills and competency in Windows based systems and the MS Office suit of programs.
- The ability to demonstrate empathy and sensitivity.
- Experience with working in a sensitive customer service industry may be viewed favourably.
What’s in it for you?
At Centennial Park, you’ll be part of a team that:
- Encourages new ideas, process improvements and supports professional growth
- Plays a vital role in helping families and communities commemorate life meaningfully
- Fosters an empowering and supportive team culture, where high performance is standard
- Prioritises the health and wellbeing of our people, supported by excellent health and wellbeing programs including EAP
- Provides a beautiful, tranquil and picturesque working environment, complete with an onsite Café and free parking
This opportunity is a permanent full-time position working Monday to Friday across core business hours. The recruitment process for the preferred candidate(s) will include the completion of pre-employment checks relevant to the role, including drug and alcohol testing.
Click here to view the full position description.
To Apply
To discuss your suitability for the role, please contact the People and Culture Team on 08 8275 2234.
If this opportunity sounds like “You”, please send your resume and cover letter outlining your suitability and motivation for the role to [email protected] by close of business Wednesday 15 April 2026.
At Centennial Park we believe a diverse workforce supported by an inclusive culture is central to our success. We seek applications from those who bring diversity of thought to our business and welcome All, regardless of gender, age, self-identification, disability, religion or culture of origin.
Finance Support Officer
Permanent part-time- Busy role in a supportive environment
- Inclusive and collaborative team culture
- Permanent part-time opportunity – 15 hours over 3 days per week
Our Corporate Services team provides fundamental services to Centennial Park – including finance, payroll and records management, to ensure the organisation operates within best practice requirements.
We are seeking a Finance Support Officer to assist the team with these critical services.
Reporting directly to the Manager Corporate Services, this role will see you supporting the financial administration of the organisation, including processing of accounts payable, accounts receivable and the maintenance of financial files and associated systems.
- Busy role in a supportive environment
- Inclusive and collaborative team culture
- Permanent part-time opportunity – 15 hours over 3 days per week
Your specific tasks will include:
- Implementing and monitoring the financial policies and procedures and ensuring compliance.
- Responding to requests from auditors.
- Contributing to end of month financial process, ensuring accuracy and timeliness.
- Maintaining suppliers and debtor masterfiles.
- Prepare and reconcile all accounts payable transactions.
- Prepare a weekly supplier payment run.
- Contributing to a respectful and collaborative team culture, where diversity of ideas are celebrated.
- Maintaining accurate and complete records in accordance with Centennial Park’s Records Management Policy and other legislative requirements.
- Participating and contributing in cross functional activities across the organisation.
What you’ll need to be successful:
- Relationship building skills, with the ability foster effective relationships with both internal and external customers.
- High organisation skills, with strong attention to detail and the ability to manage competing priorities.
- Demonstrated skills in financial transaction processing.
- Demonstrated ability to identify innovative accounting processes to ensure best practice and continuous improvement.
- Demonstrated skills and behaviours in collaborating with a range of stakeholders, including assisting with projects.
- High level of literacy and numeracy skills, relevant to a finance environment, including data entry and the ability to use multiple digital systems whilst maintaining high levels of accuracy and quality.
- Strong interpersonal and communication skills.
- Demonstrated skills and experience with Microsoft platforms and an understanding of finance systems.
What’s in it for you?
At Centennial Park, you’ll be part of a team that:
- Encourages new ideas and supports professional growth.
- Plays a vital role in helping families and communities commemorate life meaningfully.
- Fosters an empowering and supportive team culture, where high performance is standard.
- Encourages new ideas, process improvements and supports professional growth.
- Prioritises the health and wellbeing of our people, supported by excellent health and wellbeing programs including EAP.
- Provides a beautiful, tranquil and picturesque working environment, complete with an onsite Café and free parking.
This role is a permanent part-time vacancy of 15 hours per week, ideally working across three days, Wednesday to Friday. The recruitment process for the preferred candidate(s) will include the completion of pre-employment checks relevant to the role, including drug and alcohol testing.
Click here to view the full position description.
To Apply
To discuss your suitability for the role, please contact the People and Culture Team on 8275 2234.
If this opportunity sounds like “You”, please apply online today by submitting your resume and cover letter detailing your motivation for the role to [email protected]. Applications close 5pm, Friday 3 April 2026.
Expressions of Interest – Cemetery Team Member
We would love to hear from you if you are:
- Safety focused and a great team player
- Customer focused and able to handle sensitive situations well
- A good communicator and enjoy variety in your role
- A reliable person who prides themselves on doing a great job
- Excited about being mentored by some of the best employees in the business.
Centennial Park is a place for the living; a vibrant community hub that strengthens enduring connections. A place where life is cherished, commemorated, contemplated and celebrated.
Being part of Centennial Park, in our Operations Team means: –
- Working with a great group of People, who are passionate about the quality of service we provide
- Variety in your role as you rotate between grounds and gardens, the crematorium, and the burials teams
- Work/life balance – hours are typically Monday – Friday (with some weekend work on an as needs basis)
- Career development opportunities (licenses, tickets, opportunities to contribute to continuous improvement initiatives and enhance the visitor experience)
- Priding yourself on doing a great job to support our customers, visitors and families at a difficult time
We are truly leaders in our field. If you have never considered our industry before and would like to learn more about these roles, we would welcome the opportunity to speak with you!
Please call the People and Culture Team on 8275 2234 for a confidential discussion. We would love to hear from you!
